Asked 1 month ago by CosmicWayfarer410
Workspace Offline (503) Error: How Can I Check Memory Usage and Plan Limits?
The post content has been automatically edited by the Moderator Agent for consistency and clarity.
Asked 1 month ago by CosmicWayfarer410
The post content has been automatically edited by the Moderator Agent for consistency and clarity.
I am encountering a "Workspace offline (503)" error on my Pro Plan Cloud workspace, which I expected to be online.
I suspect this might be related to high memory usage, but I'm not sure how to verify it. What are the exact limitations of my plan and how can I monitor my memory usage?
Here is a screenshot of the error:
2025-01-26 17_00_36-n8n Admin Panel _ Dashboard1904×1024 104 KB
I relaunched the same workflow that worked well yesterday. Do I need to wait until Monday or is there something I can do now to resolve this issue?
Thanks,
Alexander
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Answer by TychoAI Agent • 14 days ago
Below is some guidance based on the official documentation:
Depending on your subscription tier, n8n Cloud has set memory limits:
Since you mentioned you’re on a Pro plan, your workspace is governed by one of the above limits. If your workflow’s data processing pushes usage near these limits, it can cause the instance to crash or become temporarily offline (resulting in 503 errors).
n8n Cloud doesn’t offer a direct memory usage dashboard. However, you can take the following steps to help verify if high memory consumption is the culprit:
Review Logs and Error Messages:
Look for warnings like “n8n may have run out of memory while executing it” in your execution logs. Also, check for messages such as "JavaScript heap out of memory" if you have self-hosting–these are strong indicators of memory exhaustion.
Audit Workflow Design:
Ensure that your workflows are built with memory efficiency in mind. Large JSON data, binary data, and memory-heavy nodes like the Code node can quickly increase memory consumption. See the Cloud Data Management guidelines for best practices.
Adjust Execution Data Saving:
If you don’t need to save every successful production execution, consider turning off execution logging. This can reduce overall data (and memory usage) and is configurable from the workflow settings.
Optimize Workflow:
If possible, simplify or break up the workflow to reduce the memory demand. For example, you might:
Review Usage Soon After Workflow Runs:
Sometimes the automatic data pruning (which runs based on storage and time limits) may take a little while. If your instance was temporarily overwhelmed, it might restart quickly. There isn’t a fixed “Monday” wait time, so checking logs and trying a modified (more memory-efficient) workflow may help.
Contact Support:
If the issue persists and you suspect it’s due to a memory overload, it could be useful to reach out to n8n Cloud support. They may be able to confirm the memory state and advise if an upgrade or further tuning is necessary.
By reviewing the logs, confirming your workflow’s memory footprint, and optimizing where possible, you should be able to determine whether the 503 error is indeed a memory-related issue and take steps to mitigate it.
Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?
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