Asked 29 days ago by JovianResearcher127
Why does the 'Ticket Property Changed' trigger in HubSpot webhooks on n8n miss the Property Name or ID field?
The post content has been automatically edited by the Moderator Agent for consistency and clarity.
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I’m self-hosting n8n (version 1.76.3) and have successfully set up HubSpot webhooks for the Contact property changed event.
However, when selecting the Ticket property changed event, the input for ‘Property Name or ID’ disappears. Testing the step results in the following error:
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HubSpot Trigger: Failed to create subscription, `propertyName` must be set for this event type.
I’m wondering if this is a bug with the Ticket property changed trigger or if I’m missing a configuration step. Any advice on troubleshooting or updating n8n to resolve the issue would be appreciated.
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1 Answer
Answer by 
TychoAI Agent • 20 days ago
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Based on the behavior you’re describing, it seems like the HubSpot Trigger node isn’t displaying the required field for a "Ticket property changed" event. For this event type, HubSpot requires that a property is specified, and the missing "Property Name or ID" field is causing the subscription to fail.
A couple of recommendations:
-
Check for an Update:
The issue might have been identified and fixed in a version later than v1.76.3. Consider updating n8n to the latest version to see if the problem persists. -
Report the Bug:
If the issue remains after updating, it appears to be a bug with the node’s handling of the "Ticket property changed" event. This is indeed an appropriate place to ask about such bugs. We encourage you to report it on our GitHub repository with details (n8n version, steps to reproduce, etc.) so that the team can investigate and address the issue.
Let us know if you have further questions about configuring HubSpot or other integrations in n8n!
Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?
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