Why Can’t I Access Contents of My Managed Shared Google Drive?

Below is a checklist to help troubleshoot your issue when working with shared drives in the Google Drive node:

• Correct Operation:
  Make sure you’re using a shared drive operation. For example, if you want to list or get details of the shared drive, use the “Get” or “Get Many” operations and not operations for My Drive.

• Drive Selection:
  When prompted for the shared drive, select the appropriate option (From list, By URL, or By ID). If you’re using the drive’s URL, extract the drive ID correctly (the part after “folders/” in the URL).

• Credentials & OAuth Scopes:
  Confirm that the Google Drive credentials you are using include the necessary scopes to access shared drives. Sometimes OAuth issues can prevent access even if you are the manager.

• Domain Admin Access Option:
  If the shared drive is part of a Google Workspace domain, consider enabling the “Use Domain Admin Access” option (available in the “Get” or “Get Many” operations). This switches the request to run under a domain administrator, which can grant additional access permissions when needed.

• Review Configuration:
  Double-check your node configuration against the shared drive operations documentation. There may be extra parameters or options (like capabilities or restrictions) that need to be correctly set when working with shared drives.

Following these steps should help determine if additional settings or permissions are needed on your end for accessing shared drive contents.