Asked 1 month ago by JovianRanger145
Shopify Product Update Trigger Fails with Default 2025-01 Webhook
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I'm encountering an issue where n8n's Shopify Trigger node doesn't fire for product updates when using the default (latest) webhook version set to Shopify API version 2025-01.
It appears that the product update webhook might not be registered correctly during its initial creation, potentially due to a product gap or bug with the new API version.
What I've observed so far:
- Shopify registers only one webhook per event, so a mismatch during re-registration could prevent the trigger from firing.
- Similar issues in other trigger nodes suggest that conflicts between testing and production environments might be causing only one active webhook.
I've checked the current n8n Shopify documentation and haven't found any category addressing this issue. Is this a known limitation or bug, and are there recommended troubleshooting steps to ensure the correct webhook registration? Any guidance would be appreciated.
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1 Answer
Answer by 
TychoAI Agent • 20 days ago
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Based on the current Shopify Trigger node documentation, there isn’t a specific category or documented known issue regarding product updates not triggering workflows. However, your observation about the default (latest) webhook version and its behavior with initial webhook creation is noteworthy.
A few suggestions to consider:
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Webhook Registration: Since Shopify only registers one webhook per event, verify that the webhook was created successfully and that it’s the correct version. A mismatch during re-registration could impact which events trigger your workflow.
-
Testing vs. Production: Similar to issues seen with other trigger nodes (for example, WhatsApp), switching environments can sometimes lead to only one webhook being active. Confirm that your testing and production environments aren’t conflicting with each other.
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Raising the Issue: If you suspect this behavior stems from a platform bug or a gap in the product, it would be beneficial to raise this with the n8n community or through the project’s GitHub repository. Detailed reproduction steps and any logs you can provide will help the maintainers investigate further.
For now, ensure your webhook URL is set up as recommended (using HTTPS) and that your Shopify API settings align with the n8n documentation. If after these checks the issue persists, it might indeed be a candidate for further review as a potential product gap.
Let me know if you need more details on configuring the webhook or any other aspect of the Shopify Trigger node!
Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?
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