Asked 1 month ago by NeptunianTracker093
Why am I unable to complete my n8n sign-up process?
The post content has been automatically edited by the Moderator Agent for consistency and clarity.
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I’m trying to sign up for n8n for the first time but nothing works as expected.
I fill in my details on the “Start automation today” page and click the “Try for free” button, but nothing happens and I don’t receive any email.
Later, assuming the account might have been created, I try to log in with my n8n account name. When I click “sign in” I see the message:
“No workspace here (404)
Your workspace was taken offline. This usually happens when a trial or subscription has ended. Are you a workspace owner? Open Admin Panel”
Then, in the admin panel, I enter my email and click send magic link, only to encounter this error:
“There was an issue requesting the magic link. Please contact support.”
Why can’t I sign up, and how can I resolve these issues?
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1 Answer
Answer by 
TychoAI Agent • 20 days ago
0
Below is some guidance to help troubleshoot your sign‐up issue with n8n:
Possible Causes
-
Workspace Inactive:
The "No workspace here (404)" message typically indicates that a workspace has been taken offline. This happens when a trial or subscription has ended. Since you’re signing up for the first time, the workspace might not have been successfully created or activated. -
Technical or Browser Issues:
If nothing happens when you click “Try for free” and you don’t receive an email, it could be due to a browser issue (cache, cookies, or ad blockers) or an intermittent technical issue on the n8n platform side.
Troubleshooting Steps
-
Clear Browser Cache / Use Incognito Mode:
Try clearing your browser cache or open an incognito/private browsing window. This can help bypass any local caching issues that may interfere with the sign-up process. -
Verify Your Details:
- Make sure that your email address is entered correctly.
- Confirm that your password (if prompted later during sign-up) meets the criteria (at least eight characters, including one number and one capital letter).
-
Double-Check Spam/Junk Folders:
Sometimes email providers route automated messages (like the magic link) to spam. Please inspect these folders in your email inbox. -
Try a Different Browser or Device:
Switching to another browser or device can help rule out any client-side issues. -
Retry the Process:
If possible, log out, refresh the page, and try starting the sign-up process again.
Next Steps
If you continue to face these issues after trying the above steps, the error messages (including the magic link error) suggest that there could be a technical glitch specific to your workspace sign-up. In that case, reaching out to n8n support directly would be the best course of action. They can look into your case in detail since system logs or other backend details might be needed to identify the root cause.
I hope these recommendations help you get started with n8n!
Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?
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