Why Can’t My Assistants Access Uploaded Files via the API?

Hi all,

Since Friday, my assistants have been unable to access files I load into them. I have tested this both using my code and the playground, and I receive the same results from each. Is this an issue on my end, or are others experiencing similar problems?

Below is the code I used to test file access for an assistant:

PYTHONCopied
import os
import openai
import time
from pprint import pprint

load_dotenv()
api_key = os.environ["OPENAI_API_KEY"]
# Initialize the client
client = openai.OpenAI()

file_path = "/path/to/company.pdf"
read_mode = "rb"

file = client.files.create(
    file=open(file_path, read_mode),
    purpose="assistants",
)

#  Create an Assistant (Note model="gpt-3.5-turbo-1106" instead of "gpt-4-1106-preview")
assistant = client.beta.assistants.create(
    name="Infos retrieval assistant",
    instructions="From the document, find some key infos about the company. Your answer should fit in max 100 words",
    model="gpt-3.5-turbo-1106",
    tools=[{"type": "retrieval"}],
    file_ids=[file.id],
)

thread = client.beta.threads.create()

message = client.beta.threads.messages.create(
    thread_id=thread.id,
    role="user",
    content="Get me the key infos about the company from the document",
)

run = client.beta.threads.runs.create(
    thread_id=thread.id,
    assistant_id=assistant.id,
    instructions="Please address the user as mister Paul, and read the document to find the key infos about the company",
)
print(run.model_dump_json(indent=4))

i = 0
old_msg = ""
while True:
    i += 2
    run_status = client.beta.threads.runs.retrieve(thread_id=thread.id, run_id=run.id)
    print(f"\n>> {i}s ...")
    # thread_messages = client.beta.threads.messages.list(thread_id=thread.id)
    # for msg in thread_messages.data:
    #     if msg.role == "assistant" and msg.content[0].text != old_msg:
    #         pprint(msg.content[0].text.value)
    #         old_msg = msg.content[0].text.value
    time.sleep(1)
    if run_status.status == "completed":
        messages = client.beta.threads.messages.list(thread_id=thread.id)
        pprint(messages)
        break
    else:
        time.sleep(1)

Here is a screenshot from the playground for reference: