Why is my run stuck in a queued state for an extended period?

Below are some troubleshooting steps you might consider to diagnose a run that stays in a queued state:

1. Check System Health and Resource Utilization

• Verify if any system or resource limits (CPU, memory, or disk) have been reached.
• Confirm that your agents or runners are online and properly connected.

2. Investigate Job Scheduler/Queue

• Confirm with your scheduler (e.g., Jenkins, GitHub Actions, GitLab Runners) that there isn’t a backlog or misconfiguration causing delays.
• Look for any logs or error messages pointing to queue management issues.

3. Examine Recent Changes

• Since it started happening yesterday, review any recent configuration changes or deployments that might affect job processing.
• Verify if the queued jobs have dependencies that may be delaying them.

4. Review Logs and System Messages

• Check logs both for the job runner and the scheduler. For example, in a CI/CD pipeline, you might run:

BASHCopied
tail -f /var/log/ci-runner.log

• Look for any error messages or warnings that started around the time this issue began.

5. Assess for External Issues

• Sometimes external services or network connectivity issues can affect queued job processing.
• Make sure that any external integrations are functioning normally.

If after these checks the run status remains "queued", consider reaching out to your platform's support or checking community forums for similar reports. Remember to provide relevant logs and configuration details when seeking further assistance.