How Can I Activate My $2500 API Credit Grant After the Free $18 Grant Expires?

Below is a set of steps you can follow to troubleshoot and move forward with accessing your $2,500 API credits:

1. Check Your Billing Settings
   • Visit your billing dashboard to review your plan details and ensure your payment method is up to date.
   • Verify that your organization's settings reflect any changes or upgrades from the free trial.

2. Review Usage & Quotas
   • Head over to your usage dashboard and the limits page to see your current quota and how your new grant might be applied.
   • This can help you confirm whether the extra credits are active or if your account is still operating under any residual trial settings.

3. Consult Organizational Settings
   • If you belong to an organization, check with your organization owner to ensure that the appropriate budgets or usage limits have been updated to include your new grant.

4. Contact Support if Needed
   • If the $2,500 grant is still not reflected after these checks, the next step is to contact OpenAI support for further assistance. Provide details of your account and the grants you expect.

Following these steps should help you confirm the status of your new credits and clarify any necessary changes.