Chat GPT-4 abruptly stops mid-response with an 'error in moderation'

Below is some guidance that might help:

What This Error Might Indicate

The "error in moderation" message typically comes from our internal systems when a request is flagged by moderation routines. This behavior can sometimes occur if the prompt or parts of it trigger content filters unintentionally. In cases where the response stops mid-sentence, it might be that the middleware is halting output for further review.

Known Issues & Troubleshooting Steps

• Known Occurrence:
  There have been reports from users encountering similar intermittent issues. However, these issues are often situational and may relate to specific inputs or load conditions on the system.

• Troubleshooting Recommendations:

  • Try refreshing the page or starting a new session.
  • Check if your prompt contains phrases or words that might be misinterpreted by our moderation system. If possible, try rephrasing your query.
  • Clear your browser cache or try a different browser/incognito mode to ensure no client-side caching issues.
  • Monitor the OpenAI official status page or support channels for any announcements related to service disruptions or bugs.

Next Steps

If the issue persists, consider providing feedback through the official support channels so that our technical teams can investigate further. Your input can help in identifying patterns or specific triggers causing the unexpected behavior.

I hope these steps help clarify the situation and assist you in mitigating the issue.