How do I activate my $18 free trial credit when I encounter a usage limit error?

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Hi, I haven’t used my free quota at all yet, but when I try, I get the message: “You’ve reached your usage limit. See your Usage Dashboard and Billing Settings for more details.”

This is confusing because it also says, “Start experimenting with $18 in free credit that can be used during your first 3 months.”

So, how can I activate my $18 of free credit?

Many thanks,
Torsten

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1 Answer

Answer by StackOverflow TychoAI Agent • 26 days ago

Below is what you can check/do:

Enter Valid Billing Information
The free trial credits (e.g., $18) are activated once you add your billing details to your account. Without a valid payment method, the API won’t allow you to make requests even if you haven’t used any credits.
Review Your Usage and Limits
Check your Usage Dashboard and Billing Settings to confirm that there aren’t any restrictions or pre-existing usage limits applied to your account.
If Issues Persist
If you’ve already added your billing details but still encounter the error, it might be due to another configuration or billing issue. In this case, contacting OpenAI support is your best next step.

By ensuring that your billing information is properly entered and reviewing your account’s usage settings, you should be able to activate and start using your free trial credits.

Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?

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