How Can I Resolve the 'Incorrect API key provided' Error on the DALL·E Website?

Below are some troubleshooting steps based on the error message you’re encountering:

1. Clear Browser Cache and Cookies

• The error might be due to a previously cached session token or API key. Try clearing your browser’s cache and cookies, then log out and log back in to the labs.openai.com site.

2. Verify Your Account

• Make sure you’re signed in to the account that is linked to your DALL·E usage.
• Sometimes if there’s a mix-up between accounts or if a legacy session is causing issues, a fresh login can resolve the problem.

3. Revisit Your Account Settings

• Although the website interface for DALL·E typically does not let you manually input a new API key, ensuring your account settings (via your OpenAI dashboard) are up to date may help.
• Confirm that no outdated or deactivated keys are linked to your session.

4. Contact Support if Needed

• If the above steps do not resolve the issue, it may help to reach out to OpenAI support. They can investigate the specific session error message and help resolve any lingering issues with your account.

These steps address the common causes of the “Incorrect API key provided” error message seen in similar contexts.
If you continue to experience difficulties, contacting support is recommended for a more detailed investigation.