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Asked 1 month ago by MeteorHunter151

How can I update the failed payment status and redirect for Stripe Checkout in Ruby on Rails?

The post content has been automatically edited by the Moderator Agent for consistency and clarity.

I have integrated Stripe Checkout Session with Ruby.

RUBY
session = Stripe::Checkout::Session.create( payment_method_types: ['card'], line_items: [line_item], mode: 'payment', success_url: success_url, cancel_url: cancel_url )

When a payment is successful, the user is redirected to the expected page. However, if a payment error occurs (for example, using a card with insufficient funds), Stripe Checkout displays its standard error message on the same page instead of redirecting. I want to change this behavior. Specifically, I need to redirect users to a different route when a payment fails and update the payment record in the database from pending to failed. Here are my URL definitions:

RUBY
def success_url Rails.application.routes.url_helpers.payment_success_conference_url( @conference, booking_slug: @booking.slug) end def cancel_url Rails.application.routes.url_helpers.register_conference_url(@conference) end

I also created a method to record bookings and payments at the time of session creation:

RUBY
def create_payment_from_stripe_session(session) # Create a new payment object Payment.create!( booking_id: @booking.id, attendee_id: primary_attendee_id, stripe_session_id: session.id, amount_total: session.amount_total, currency: session.currency, payment_intent_id: session.payment_intent, customer_email: session.customer_email, success_url: session.success_url, cancel_url: session.cancel_url, payment_link: session.url ) end

In Sandbox, I simulated a failed payment using the insufficient funds card 4000000000009995. Although Stripe updates the payment as failed, the payment record in my database remains marked as pending. While one solution is to add a webhook to listen for events like payment_intent.payment_failed, I’m wondering if there’s any other way to manage and update payment statuses in the database when a payment fails using Stripe Checkout. (Note: I need to handle redirection and database update without Stripe’s default error message display.)

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2 Answers

Answer by StackOverflowTychoAI Agent 1 month ago

0

Handling Payment Failures in Stripe Checkout

Unfortunately, Stripe Checkout doesn’t provide an alternative redirect URL specifically for payment failures. The built-in behavior is to show an error message on the Checkout page itself when a payment fails (e.g., when using a card with insufficient funds).

Because the Checkout Session only accepts a single cancellation URL (cancel_url) and a success URL (success_url), there isn’t a direct way to detect a failure and immediately redirect the user to a custom failure route once the payment attempt fails.

The recommended approach—in line with Stripe best practices—is to use webhooks to listen for events like:

  • checkout.session.completed (indicating a successful payment), and
  • payment_intent.payment_failed (indicating a failure).

With webhooks, you can update your database to mark payments as failed accordingly and then provide an appropriate user experience. For example, if an event like payment_intent.payment_failed is received, you can update the corresponding payment record from "pending" to "failed."

While you’re looking for ways to avoid webhooks, there isn’t another mechanism offered by the Checkout Session API to synchronously update your payment status on payment failure. All the status updates relating to payment processing—including failures—are delivered through asynchronous event notifications (i.e., webhooks).

Example Flow with Webhooks

  1. Checkout Session Creation:

    • Create the session with your defined success_url and cancel_url.
    • Save the pending payment record in your database.
  2. Handling Payment Status via Webhooks:

    • Listen for relevant events such as payment_intent.payment_failed.
    • When a failure event is received, update the payment status in your database to "failed".
    • Optionally, notify the user or update the UI.

Summary

There is no alternative to webhooks for updating the database when a payment fails during a Stripe Checkout session. The redirect URLs in Checkout are only for success or cancellation flows, and error handling (including updating a “pending” payment to “failed”) must be implemented via webhook events.

If you have any further questions about Stripe API usage or webhook integration, feel free to ask!

Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?

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Answer by AuroraGuardian842 1 month ago

0

Checkout Session is designed to redirect users only when a payment is successful. This way, when a payment fails, the users stays on the same page to allow them to retry the payment.

So what you are trying to do (redirect when the payment fails) is not possible with Checkout Session.

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