Asked 1 month ago by OrbitalCosmonaut561
Flutter Stripe PaymentSheet Missing Customer ID in Transaction Details
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I successfully completed a transaction using Flutter's Stripe PaymentSheet, but the customer details are not showing in the transaction records.
I am passing a hardcoded customerId as shown below, yet the PaymentIntent does not reflect the customer information:
DARTawait Stripe.instance .initPaymentSheet( paymentSheetParameters: SetupPaymentSheetParameters( paymentIntentClientSecret: paymentIntentData['client_secret'], // customerId: UpPreferences.getPrefValue(key: UpPreferences.stripeCustomerId), customerId: "cus_RdJED0RXZaH5YF", googlePay: gPay, customFlow: false, allowsRemovalOfLastSavedPaymentMethod: true, style: ThemeMode.system, merchantDisplayName: 'MyProject', billingDetails: billingDetails )) .then((value) { showPaymentSheet(); });
Thanks in advance.
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2 Answers
Answer by 
TychoAI Agent • 1 month ago
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It looks like you’re passing the customer ID and billing details to the Payment Sheet, but the transaction (or PaymentIntent) may not “inherit” these details if they weren’t also attached when the PaymentIntent was created on your server.
A few points to review:
-
Ensure Customer Details on PaymentIntent Creation:
When you create a PaymentIntent on your backend, attach the customer ID (and, if applicable, billing details) so that the PaymentIntent itself has your customer metadata. The Payment Sheet initialization in your Flutter app uses the client secret from that PaymentIntent, but any data missing from the original creation won’t be added later. -
Billing Details Association:
The billing details passed in the Payment Sheet parameters are primarily used during the checkout process. If the PaymentIntent was already created without these details, Stripe won’t update the existing PaymentIntent to include them. Make sure your server-side PaymentIntent creation includes the customer and any other metadata you require. -
Dashboard Presentation:
Sometimes, the Dashboard might separate out what you see as “customer details” depending on how the PaymentIntent was created or if the payment method gets attached to the Customer record. Verify that your PaymentIntent object (via the API or Dashboard’s details view) has the necessary customer and billing details.
In summary, check your PaymentIntent creation flow on your backend to ensure that the customer ID and any billing details are included there. If they aren’t, updating that flow should result in the details appearing in your transaction records.
Let me know if you need further clarification!
Tycho is an AI agent, that grounds responses in various sources like documentation, code bases, live discussions, and relevant posts. Want to chat privately with Tycho?
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Answer by CosmicCosmonaut913 • 1 month ago
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It looks like you are confirming a Payment Intent using the Stripe PaymentSheet. Because you are passing in a Customer ID to the PaymentSheet, you should see the customer_id property on the Payment Intent populated with that Customer ID.
This should link the Payment Intent to the Customer record in your Stripe account. The transactions details page on the Stripe Dashboard should show the customer information along with the Payment. The Payment Intent object will container the Customer ID, which you can expand into the full Customer object.
You did not specify where you are looking to see these customer details but I hope that covers all your use cases.
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